Homewood Suites/F&B Training Quest

The Issue

Recognizing that engaging techniques make professional development fun and increase the effectiveness of employee training, Homewood Suites by Hilton, a national brand of upscale, all-suite residential-style hotels, wanted to incorporate interactive software and gaming technology into its new F&B standards training program.

The Request

Orgwide Services, a company specializing in the creation and delivery of eLearning, instructor-led training, communications and surveys, asked Mind Over Data to develop an interactive application for Homewood Suites, designed to strengthen employees’ knowledge and skills and enhance the food and beverage experience of guests.

The Solution

Working closely with Orgwide Services, Mind Over Data built a reliable, custom software solution that matched the client’s unique requirements. The Homewood Suites by Hilton-Training Quest is an interactive application which walks users through a set of tasks, recording their completion. The application was developed in a way that allows for repurposing the base code in other similar applications. Mind Over Data supplied the system architecture and database designs. Screen blacklines, with flow, were also provided so that everyone would know what the end system would look like. Administrative, Simple Data Export and Quest modules were also designed and implemented. The Administration module provides add/change/delete of users and different hierarchical role permissions. The Simple Data Export module allows users, with access, to export collected data. The Quest module provides system login, role and security, participant profile collection screens, Quest introduction, guide/data driven information and collection screens.

  • Homewood FNB Quest Homewood FNB Quest
    Homewood Suites: Food & Beverage Quest - Main Screen
  • Homewood FNB Quest UPDATEME
    Homewood Suites: Food & Beverage Quest - MAP Screen
  • Homewood FNB Quest Homewood FNB Quest
    Homewood Suites: Food & Beverage Quest - LEADERBOARD Screen